Operations Supervisor

Located in Melbourne Airport (VIC)

AIRWAY is seeking a sharp, highly organised Operations Supervisor to join our dynamic team at our Melbourne Airport facility.

This is a rare opportunity for someone looking to take the next step in their operations career and lead a high-performing team within a fast-paced airfreight environment.

We are looking for an experienced, hands-on operator who can lead by example, support and develop staff, and ensure our operation runs safely, efficiently, and to the highest standard. If you’re seeking your next challenge, read on…

The Role

As an Operations Supervisor, your responsibilities will include, but are not limited to:
  • Acting as a point of contact for customer and supplier queries 
  • Overseeing and coordinating daily operational tasks to meet airline cut-offs
  • Supervising the goods receipting. loading, unloading, packing and unpacking of air cargo
  • Ensuring all cargo is Security Cleared and Quarantine requirements are met prior to dispatch
  • Upholding and enforcing safety standards and reporting any issues
  • Planning and managing workloads for leading Hands and freight coordinators
  • Coaching, guiding and supporting staff to ensure high-quality performance
  • Working closely with fellow supervisors, managers, and stakeholders to improve service levels, operational efficiencies and cost management
  
About You – Required Skills & Experience
  • 2–3 years’ experience in airfreight, aviation operations, or a similar supervisory role
  • Experience in the perishable cargo and/or cold logistics
  • Current ASIC Card (or ability to obtain one)
  • Forklift licence with practical operating experience
  • Physically fit and able to meet manual handling requirements
  • Demonstrated leadership capability with a hands-on approach
  • Reliable, proactive, and safety-focused
  • Able to work autonomously as well as part of a team
  • Approachable, collaborative, and adaptable
Desired:
  • Fumigation licence
  • Authority to Drive Airside (ADA)
  • IATA Dangerous Goods Awareness, RACA, 77G Obligations or other industry accreditations will be highly regarded 
  • Advanced knowledge of OH&S regulations
What We Offer
  • Professional development & ongoing training
  • Supportive, friendly and collaborative team environment
  • A diverse and engaging role with real responsibility
  • Opportunity to join a proudly Australian-owned company
  • Discounts at 400+ retailers (including Coles & Woolworths)
  • Free onsite parking
  • Immediate start available
How to Apply Please send your resume and cover letter to jobs@airway.com.au.

Applicants selected for interview will be contacted within 2 weeks. If you do not hear from us within this time, please consider your application unsuccessful.
Employment is subject to a pre-employment medical, drug & alcohol screening, and a police check.

About AIRWAY AIRWAY is an Australian-owned air cargo services company established in 2010. Since then, we have grown significantly and now operate across Australia and New Zealand, providing:
  • Wholesale Air Freight Handling (Import & Export)
  • Cargo Terminal Operations (International & Domestic)
  • General Sales Agent services (International & Domestic)
  • Retail Domestic Air & Road services
From modest beginnings, we are now a team of over 100 people across multiple terminals nationwide. We pride ourselves on our supportive culture, ongoing staff development, internal career pathways, and our commitment to open communication.