Current Positions Available

SEAWAY is a growing shipping and logistics business seeking a Graduate Customer Service Coordinator to join our Agencies – TS Lines team in Southbank.This role is perfect for a recent graduate or someone at the start of their career who's keen to start or build a career in shipping and supply chain. You’ll work closely with an international shipping line, learning how global liner operations work while building strong customer service and coordination skills.We’re looking for a motivated, organised and curious team player with strong communication skills and a willingness to learn. No prior shipping experience is required - full training will be provided.

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‍The Role

‍As part of the TS Lines Customer Service team, you’ll support import and export operations and deliver high-quality service to customers.Key responsibilities:‍

• Responding to customer enquiries via phone and email
• Managing bookings and import/export processes
• Preparing and processing shipping documentation
• Tracking shipments and meeting deadlines
• Maintaining accurate system data
• Liaising with internal teams, overseas offices, and customers
• Assisting with invoicing and general administration

About You

‍You will bring:

• Strong communication and customer service skills
• Ability to manage multiple tasks in a fast-paced environment
• High attention to detail and accuracy
• A positive, team-oriented attitude
• Confidence using systems and processes
• A degree or interest in logistics, supply chain, business or related fields (not essential)

Why SEAWAY?‍

• We make investments in our people, clients, and communities, so we can grow together through professional development & training
• Permanent opportunity with an essential service provider
• We have an unparalleled focus on inclusion, with a diverse team of visionaries, thinkers and doers. We embrace all perspectives, in a friendly, supportive team & working culture
• Internal Opportunities within Seaway
• Personal Career Development Plan and Pathways within the SEAWAY Group
• Access to building’s onsite staff End of Trip facilities
• Convenient location in our modern offices, just a short walk from Flinders Street station
• Access to Working from Home Policy on completion of probation

‍HOW TO APPLY

‍All applications must include a resume and cover letter and can be submitted through the ‘Apply Now’ button. Applicants that we select to interview will be contacted within 2 weeks of receiving an application. The successful candidate will be required to participate in a National Police Check.

‍No Agencies please.