National Customs Manager

Located in Brisbane Airport, (QLD)

THE ROLE

The SEAWAY Group is currently looking for an experienced National Customs Manager to join our growing team.

This is a fantastic opportunity for someone ready to take the next step in their career, combining hands-on customs work with team leadership and development. Reporting to the General Manager, you’ll play a key role in keeping our Customs operations running smoothly while supporting and guiding a high-performing team.

What you’ll be doing:
  • Leading, mentoring and supporting the Customs team day-to-day
  • Ensuring timely and compliant lodgement of customs entries
  • Coordinating smooth customs and quarantine clearance of shipments
  • Acting as a go-to person for problem solving and escalation support
  • Working closely with clients to deliver a high level of service
  • Monitoring workloads and helping the team stay on track with KPIs
  • Assisting with reporting, invoicing and general administration in CargoWise One
  • Supporting a positive team culture and contributing to continuous improvement
This role offers the perfect balance of operations and leadership, with the opportunity to really make your mark and grow within the business.

ABOUT YOU
  • Licensed Customs Broker with current accreditation
  • Solid experience in customs brokering, with some leadership or mentoring exposure
  • Strong communication and customer service skills
  • Confident managing priorities and supporting a team environment
  • Knowledge of Australian Customs, tariff and biosecurity requirements
  • Experience with CargoWise 
  • 5+ years experienced as a licensed practicing broker 
WHAT WE OFFER
  • Full-time, ongoing position
  • A great career progression opportunity within a growing business
  • Supportive and friendly team environment
  • Ongoing training and development
  • Hybrid role, working from home after probation 
  • Staff discounts at 400+ retailers including health, travel and groceries
ABOUT US

SEAWAY is a well-established, privately owned logistics and shipping business, operating across Australia and New Zealand.
We’ve experienced significant growth in recent years and continue to expand, creating exciting opportunities for our team. We pride ourselves on our positive culture, supportive management, and focus on developing our people.

HOW TO APPLY

Click Apply Now to submit your resume and cover letter.

Please note:
  • Shortlisted candidates will be contacted within 4 weeks
  • Successful applicants will be required to complete a National Police Check 
  • Only Australian/NZ citizens and permanent residents will be considered
No agencies please.