Current Positions Available

Full Job Description
We are currently seeking an Invoicing Operator to join SEAWAY’s Import Sea & Air Division at our Alexandria office. In this role, you will help ensure that invoices for a wide variety of our freight forwarding shipments are generated in an accurate and timely manner, while identifying and resolving discrepancies to help keep our operations running smoothly.

This position provides an excellent opportunity to further develop your logistics and freight forwarding career.  We are looking for someone who enjoys a fast-paced environment, has a strong attention to detail, and takes pride in delivering high-quality work.

If you are ready to roll up your sleeves and join an incredible team with plenty of industry knowledge to share, we'd love to hear from you. Apply now and start your journey with SEAWAY.

This is a full-time position with standard office hours of 8:30am – 5:00pm Monday to Friday.

Benefits of the Role:

• Exclusive access to discounts at 400+ major retailers
• Comprehensive EAP access for staff, which extends to family and friends
• Walking distance from local cafés
• A dynamic team environment with a genuine scope for career advancement

The Role

Basic Responsibilities:

• Prepare and issue invoices for freight forwarding shipments including sea imports and sea cross-trade shipments
• Review and verify invoices and charges, ensuring billing aligns to rate terms and contracts in an accurate and timely manner
• Input and maintain data across relevant systems, ensuring a high level of accuracy and data integrity
• Assist with resolving billing queries and discrepancies, providing professional customer service to all internal and stakeholders
• Handle a high volume of emails and phone enquiries, ensuring prompt follow-up and resolution
• Work collaboratively with team members, providing support and coverage to help manage workloads and seasonal fluctuations

Skills and Experience:

• Previous experience in freight forwarding, with knowledge of logistics invoicing is required
• Sound understanding of freight forwarding billing processes and shipping documentation
• Experience using CargoWise is essential
• Strong attention to detail, with the ability to identify and resolve discrepancies efficiently
• Excellent written and verbal communication skills
• Well-developed organisational and time management skills, with the ability to manage competing priorities
• A proactive attitude, with a willingness to learn, adapt and take on challenges

HOW TO APPLY

Simply click apply now. All applications must include a resume and cover letter. Questions can also be sent to jobs@seaway.com.au. 
  
Please note: Applicants that we select to interview will be contacted within 2 weeks of receiving an application.

Employment will be subject to successful completion of a police check.

No Agencies Please
  
ABOUT US – THE SEAWAY TEAM
SEAWAY is a Group of Australian-owned Shipping Agency and Logistics companies, employing 350+ staff across locations in Australia, New Zealand and China. We specialise in all areas of supply chain which span across 3 key areas of expertise – SEA, AIR and SHIPPING AGENCIES.

We pride ourselves on being an equal opportunity employer with a welcoming, respectful and supportive team environment. At SEAWAY, we value the contributions all of our team members bring to our business, and in turn focus on providing pathways for success by partnering with you to help you achieve your goals.

We offer speciality services through our shipping agency relationships, sea and air freight forwarding and expert logistics services. We work in partnership with a range of customers across many sectors, including food and beverage, construction, marine, mining, energy and industrial projects.