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Operations Support Officer
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Located in Darwin (NT)
Are you an organised and detail-oriented professional looking to build your career in logistics and client services? Join a dynamic, fast-paced team where your administrative skills and operational support will play a key role behind the scenes.
This is a fulltime position, with flexible working hours available.
About the Role
AIRWAY is seeking a proactive and reliable Operations Support Officer to support day-to-day logistics activities at our Darwin facility. This position is ideal for someone who thrives in a structured, back-end role and enjoys keeping systems and documentation running smoothly to support the wider team.
In this support-focused role, you'll assist with freight bookings, data entry, compliance documentation, and coordination between internal teams, suppliers, and clients. Your ability to manage tasks efficiently and maintain high standards of accuracy will directly support the effectiveness of our operations.
Key Responsibilities
What will we offer you in return?
HOW TO APPLY
Please send your resume and cover letter to jobs@airway.com.au
Please note: The successful candidate will be required to complete a Medical, Drug & Alcohol Screen, Police Check. Applicants that we select to interview will be contacted within 2 weeks of receiving an application. Applicants that do not hear from us within this timeframe can assume their application has been unsuccessful.
This is a fulltime position, with flexible working hours available.
About the Role
AIRWAY is seeking a proactive and reliable Operations Support Officer to support day-to-day logistics activities at our Darwin facility. This position is ideal for someone who thrives in a structured, back-end role and enjoys keeping systems and documentation running smoothly to support the wider team.
In this support-focused role, you'll assist with freight bookings, data entry, compliance documentation, and coordination between internal teams, suppliers, and clients. Your ability to manage tasks efficiently and maintain high standards of accuracy will directly support the effectiveness of our operations.
Key Responsibilities
- Assist with the booking and coordination of domestic and international freight movements
- Prepare and maintain accurate shipment documentation, including customs and compliance paperwork
- Support client service activities by providing timely updates and assisting with issue resolution
- Accurately enter accounts payable/receivable and shipment data into CargoWise
- Provide administrative support to operational staff and Branch Manager
- Coordinate Vapour Heat Treatment (VHT) and horticulture handling schedules during peak seasons
- Liaise with suppliers, customs agents, and internal teams to ensure service continuity
- 1–2 years of experience in a similar logistics or freight forwarding role
- Proven leadership and staff supervision skills
- Excellent attention to detail and organisational skills
- Strong communication and stakeholder management abilities
- Able to work both independently and collaboratively
- Commitment to safety and compliance
- Background in projects, defence, or horticulture logistics
- Experience using CargoWise or similar freight management systems
What will we offer you in return?
- Friendly, collaborative team environment
- Opportunity for growth within the company
- Diverse and rewarding role
- Opportunity to join a proudly owned Australian company
- Discounts at 400+ retailers including Coles & Woolworths
HOW TO APPLY
Please send your resume and cover letter to jobs@airway.com.au
Please note: The successful candidate will be required to complete a Medical, Drug & Alcohol Screen, Police Check. Applicants that we select to interview will be contacted within 2 weeks of receiving an application. Applicants that do not hear from us within this timeframe can assume their application has been unsuccessful.