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Customer Service Graduate - TS Lines Australia
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Located in Southbank, Melbourne (VIC)
SEAWAY is offering an exciting graduate opportunity to join our dynamic and fast-growing business. We are currently seeking an enthusiastic and motivated individual to join our Agencies, TS Lines team in a Customer Service capacity.
This is an excellent entry-level role for someone looking to kickstart their career in the shipping, logistics, and supply chain industry. Based in our conveniently located Southbank office, you'll have the chance to work closely with one of our key Principals, TS Lines, gaining hands-on experience in the day-to-day operations of a shipping line.
We’re seeking someone who demonstrates strong communication skills, a high level of attention to detail, and the ability to multitask in a fast-paced environment. A keen interest in logistics, international trade, or supply chain management will be advantageous but what matters most is a willingness to learn, a proactive approach, and a genuine interest in building a career in this field.
If you're ready to take the first step in your professional journey with a company that values growth, development, and industry knowledge, we encourage you to apply.
The Role
This role is within the TS Lines Customer Service team and creates the perfect stepping stone to establish yourself in an ever growing industry. With an opportunity to work with a broad range of customers and cargoes, this role will involve all aspects of Export & Import processes and will have a strong focus on customer service.
Some key responsibilities of these role will include:
If you possess a combination of the following attributes, please apply today!
HOW TO APPLY
All applications must include a resume and cover letter and can be submitted through the ‘Apply Now’ button via Seek.
Applicants that we select to interview will be contacted within 2 weeks of receiving an application. The successful candidate will be required to participate in a National Police Check.
No Agencies please.
The Company
Seaway is a innovative business with a super-friendly, energetic team and culture. We are focused on providing you with pathways for success through active and supportive management and we pride ourselves on being a welcoming, professional organisation.
The Seaway Group of Companies is an Australian owned Shipping Agency & Logistics Company with offices across Australia, New Zealand and China.
We are the Australian agents for first class principals Höegh Autoliners, Marfret & TS Lines. In addition, we specialise in all areas of supply chain management including Sea Freight, Air Freight, Road/Rail Transport, Dry/Cold Warehousing and all forms of cargo.
This is an excellent entry-level role for someone looking to kickstart their career in the shipping, logistics, and supply chain industry. Based in our conveniently located Southbank office, you'll have the chance to work closely with one of our key Principals, TS Lines, gaining hands-on experience in the day-to-day operations of a shipping line.
We’re seeking someone who demonstrates strong communication skills, a high level of attention to detail, and the ability to multitask in a fast-paced environment. A keen interest in logistics, international trade, or supply chain management will be advantageous but what matters most is a willingness to learn, a proactive approach, and a genuine interest in building a career in this field.
If you're ready to take the first step in your professional journey with a company that values growth, development, and industry knowledge, we encourage you to apply.
The Role
This role is within the TS Lines Customer Service team and creates the perfect stepping stone to establish yourself in an ever growing industry. With an opportunity to work with a broad range of customers and cargoes, this role will involve all aspects of Export & Import processes and will have a strong focus on customer service.
Some key responsibilities of these role will include:
- High level of customer service in all dealings with Principals and clients
- Regular phone and email management
- Import/Export processes including bookings, documentation and invoicing
- Ensure all relevant operational activities required prior to shipments being exported & imports arriving are completed within designated timeframes
- Updating relevant systems with all known shipment information
- Liaison with shippers, importers & our principle offices around the world.
- Ad hoc administration & reporting
If you possess a combination of the following attributes, please apply today!
- Ability to work under pressure and manage seasonal volumes
- Proven experience in a customer service role
- Strong attention to detail and high level of accuracy
- Excellent English verbal & written communication skills
- Team Player
- A qualification in Logistics or Supply Chain Management is a plus but not a must
- We make investments in our people, clients, and communities, so we can grow together through professional development & training
- Exclusive discounts to 500+ retailers with the SEAWAY Group
- We are an essential service provide and will provide you job security in this full-time, permanent position
- We have an unparalleled focus on inclusion, with a diverse team of visionaries, thinkers and doers. We embrace all perspectives, in a friendly, supportive team & working culture
- You will have early access to apply for internal opportunities within the SEAWAY Group
- You’ll have access to the IBM building’s onsite staff End of Trip facilities
- Our Agencies team have just moved to our brand new, modern offices on Level 7 of the IBM building, all just a short walk from Flinders Street station, in the heart of Southbank
- We provide you the opportunity to join and work alongside some of the industry’s most experienced leaders in a supportive, welcoming and friendly environment
HOW TO APPLY
All applications must include a resume and cover letter and can be submitted through the ‘Apply Now’ button via Seek.
Applicants that we select to interview will be contacted within 2 weeks of receiving an application. The successful candidate will be required to participate in a National Police Check.
No Agencies please.
The Company
Seaway is a innovative business with a super-friendly, energetic team and culture. We are focused on providing you with pathways for success through active and supportive management and we pride ourselves on being a welcoming, professional organisation.
The Seaway Group of Companies is an Australian owned Shipping Agency & Logistics Company with offices across Australia, New Zealand and China.
We are the Australian agents for first class principals Höegh Autoliners, Marfret & TS Lines. In addition, we specialise in all areas of supply chain management including Sea Freight, Air Freight, Road/Rail Transport, Dry/Cold Warehousing and all forms of cargo.